Customer in Woking, February 2021


“Water softener needed replacing so following recommendations I called Bob Sergeant who visited the following day to show me replacement options. Having settled on a particular model, Bob returned the following working day and quickly and efficiently fitted the new softener, took away the old one for disposal and exchanged surplus bags of granular salt for the block salt needed for the new softener. Have had the softener for a month now and it is working perfectly. I cannot fault the advice or service I received and would highly recommend.”


Customer in Guildford, January 2021


“Fantastic service by Bob and the team. From quote to completion in less than 24 hours. Very clean, efficient service and a fair price. Thank you!”


Customer in Leatherhead, February 2020


“First class advice and explanation followed by excellent removal of old plumbing and perfect installation of new softener.”


Customer in Cobham, January 2020


“ Swift and efficient service from quote to installation. Very impressive. ”


Customer in Woking, December 2019


“Beginning to end, both Alan and Robert a pleasure. Highly recommend.”


Customer in Dorking, September 2019

The water softener was not working due to a tap accidentally turned on by my plumber

“Bob has been looking after me since 2000 when he installed my softener. I find him honest and he didn’t have too much problem with my softener”


Customer in Farnham, September 2019

Advice re potential leaking water softener

“I would highly recommend Bob Sargeant. I called his company as I feared my water softener was leaking. Over the phone he advised me how to switch off the water softener to double check whether it was actually the softener. He said it is usually a plumbing problem rather than a softener problem and he didn’t want me to incur an unnecessary callout charge. He was completely correct – it was a blocked drain which I managed to fix myself. I very much appreciated his honest, good advice which enabled me to solve the problem at little cost to me. Would definitely recommend.”


Customer in Guildford, August 2019

Removal and then re-installation of softener to allow for building works

“So helpful coming to suit my time schedule and then returning again to fit in with other ongoing works , so helpful, understanding and polite, can’t recommend highly enough.”


Customer in Petworth, August 2019

Fitting of water softener unit

“From coming to measure and quote and then carrying out the work was short and everything was completed on time and well and at the quoted price, despite a slight modification required to the fitting space.”


Customer in Farnham, October 2018

Evaluate and repair our home water softener.

“Water softener services provided a prompt and efficient service, at a reasonable price. Very pleased with the work.”


Claygate, 18 September 2016

I would also like to say that it was very pleasurable dealing with your company.  The first impressions and the lady who did the introductions to your company were very good when we went to your location in Guildford. The work was also carried out to a high standard all clean and tidied up afterwards all done in a timely manner on the day and time previously specified.


Epsom, 28 April 2016

The skills, politeness, tidiness pleasantness of the engineer, Bob Sergeant was exemplary and of the highest order. I would strongly recommend this company.


Guildford, 6 May 2016

Friendly fast efficient service.


Cobham, 9 February 2016

Prompt and pressure free survey, responded promptly to follow up questions.


Lightwater, 18 January 2016

Have used company service since early 80’s, would never think of going elsewhere phone assistants also very helpful.


Alton, 14 January 2016

Professional, competent, explained clearly.


West Molesey, 9 December 2015

Great advice, great price, great service, wish we had found them sooner.


Farnborough, 8 December 2015

Installer came on appointed day. Work carried out was clean and efficient. I am completely satisfied with the work.


Guildford, 24 September 2015

Excellent expert service as always. Have used firm for 30 years. Thanks Bob.


Guildford, 16 September 2015

A great company. System installed 6 years ago. Came to fix a tiny leak recently, didn’t even charge! Always polite.


Camberley, 24 July 2015

Bob personally came to meet us at our house to check that we are fitting the correct system for our house and what we are looking for. He is personable, reliable, trustworthy and professional. The person who installed the system worked very tidy and left the house in a good condition. We also left him at home alone to do the installation. Bob offers very good advice and his products and water softener systems are top quality. I would happily recommend him to all our friends and family.

Remember: Service is our Strength!

For Free, Helpful Advice, Call Our Friendly Team – 01483 539693

We cover all these towns and more: Addlestone, Aldershot, Alton, Ascot, Ash, Ashstead, Ash Vale, Bagshot, Barnes, Basingstoke, Beckenham, Berks, Bisley, Bookham, Bracknell, Bromley, Brook, Brookwood, Bucks, Burpham, Byfleet, Camberley, Chertsey, Chessington, Chobham, Churt, Clandon, Claygate, Cobham, Croydon, Dunsfold, East Horsley, Effingham, Egham, Englefield Green, Elstead, Epsom, Esher, Ewell, Farnborough, Farnham, Fetcham, Fleet, Frensham, Frimley, GodalmingGuildford, Ham, Hants, Haslemere, Hawley, Hersham, Hindhead, Hook, Hartley Wintney, Horsell, Kew, Kingston, Knaphill, Laleham, Leatherhead, Lightwater, London, Middlesex, Mitchett, Molesey, New Malden, Ottershaw, Oxshott, Petworth, Pirbright, Putney, Pyrford, Richmond, Ripley, Roehampton, Reading, Sandhurst, Send, Slough, Shepperton, Southfields, Staines, Sunningdale, Sunninghill, Surbiton, Stoke Poges, Surrey, Sussex, Thames Ditton, Thorpe, Thursley, Twickenham, Virginia Water, Walton, Wentworth, West Byfleet, West Clandon, West Horsley, West Molesey, Weybridge, Wimbledon, Windlesham, Witley, Wormley, Woking, Worplesdon and Yateley.